NEXT GEN EXPO

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Next-Gen

PERSONAL TECH AND PRODUCTIVITY

Personal Tech and Productivity--Reinventing Bureaucracy, complete with software sellers with laptop law, medical, governmental, and business applications. 

By Howard Bloom from an upcoming feature on KurweilAI.net
 
America needs a productivity revolution to lead the world into the next half century.  But the factory floor is not the only place where you can massively goose the productive powers of a single human being.  Every major arm of western and eastern society is currently based on the bureaucratic model.  Government, the medical system, the justice system, and corporations, all are run using the bureaucratic system.  A system that is riddled with waste, incompetence, amorality, and collective stupidity.  A system that is ripe for radical reinvention.
 
Bureaucracy is based on tools that were new and revolutionary in the 18th and 19th century.  Those are the tools referred to in the French word "bureau"--which means an office or a desk.  Until 1800, most offices were in the home.  Moving desk workers to a central location, a central office, utterly changed the scope of what bureaucrats--paper pushers, information gatherers, and decision makers--could do.  But today what was new has become old and painfully slow.  Painfully unresponsive to human needs.
 
What hints are there that a revolution is right around the corner if we grab for it? 

The new technologies of information consolidation and decision making.  Paper and the desk have been replaced by the laptop.  Central file cabinets have been replaced by Google and private databases.  And the conversation of bureaucrats across a desk, in a corridor, or in a conference room have been replaced by IMs, text messages, and cell phone calls. 
 
The cruelty of bureaucracy comes from the isolation of the bureaucrats among their peers, their isolation from the people they serve.  Today a bureaucrat can carry his office out among the people who are his or her customers, his or her constituents, or his or her patients.  And in medicine, handwritten notes kept in a drawer in an office can be replaced by computerized files accessible to any specialist the patient comes in contact with.  The office, the office building, and its product--the bureaucracy are obsolete. 
 
What is the next step in turning workers who love their laptops and their cellphones, workers who no longer push paper robotically but dive into information exploring and synthesis with all their hearts and souls, into the makers of the next big step in productivity, the productivity not just of manufacturing workers but of the folks who make the daily decisions that rule our lives?

Last updated by Next-Gen May 13.

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Next-Gen is a Media Production and will be filmed for Broadcast and Distribution through a vast array of global partnerships. Attendance to Next-Gen-Expo is by invitation only. The broadcast and on-demand streaming of the events will be made available to the general public.

 


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